FAQs

What is NFC?

NFC, or Near Field Communication, is a contactless protocol for file transfer. NFC transmissions are short range (from a touch to a few centimetres) and require the devices to be in close proximity. 

What are NFC business cards?

NFC business cards use NFC technology to communicate with readers or devices. These contactless cards enable you to store business card information and share it swiftly.

Do I need a special app to use NFC cards?

No, most modern smartphones are equipped with NFC capabilities. Users only need to enable NFC in their device settings.

How can I enable NFC on my phone?

NFC is available on most modern smartphones. Depending on your phone's model and operating system:

Android: Settings > Wireless & Networks > (More) > NFC

iOS: Settings > Wallet & Apple Pay > Switch on "NFC Scanning or NFC tag reader"

Is there a limit to the amount of information NFC cards can hold?

Yes, information is limited, but our standard card has the capability to hold links, contact details, or Wi-Fi passwords. We can provide cards with additional memory capability upon request.

What happens if a customer's device doesn't support NFC?

For customers without NFC-enabled devices, we offer alternatives such as QR code engraving to ensure everyone can access the information.

Can I customize the design of NFC cards for my business?

Absolutely! We offer customization options to align cards with your brand, providing a unique, personalized experience.

• Support

Do you offer training for staff on using NFC cards?

Certainly! We provide support to ensure your staff is well-equipped to assist customers in utilizing NFC cards effectively.

How does the Wi-Fi access card work?

The Wi-Fi Access Card simplifies the connection process - a quick tap provides immediate access to your Wi-Fi network without having to manually input complex passwords.

How do NFC cards work for menus and information?

Our NFC cards use contactless technology. A simple tap with a compatible device allows instant access to a link of your choice – this can direct to menus, information, or any other suitable content.

How can guests leave reviews using NFC cards?

Guests can provide instant feedback by tapping the Review Card, which holds a link to a review site of your choice (Tripadvisor, Booking, Google, etc.), providing a quick and easy way for them to share their experiences.

• Data privacy

How do I protect customer privacy when using NFC cards?

Customer privacy is a top priority. Our NFC cards are designed to provide information without collecting personal data.

We only require the information that is intended to be included in the card, and for shipping.

When shipping your card, we use a blocking sleeve to avoid any unintended information sharing during shipping.

Can the information on the card be changed?

The information engraved on the wood of the card cannot be changed (a QR code, for example, cannot be updated). The information digitally stored on the card may be updated since NFC cards are rewritable, however this can only be done under our supervision. Conditions and fees may apply, please contact us for more information.

• Shipping

What is the shipping process?

The shipping occurs up to 14 days after the final order is placed. For precise information on shipping times to your specific address, please contact us with your delivery address. If you need your card urgently, feel free to contact us, and we will do our best to expedite the shipping process.

• Payment methods

What payment methods do you accept?

Currently, we only support payment by bank transfer. We are actively working on adding additional payment methods.

• Pricing

Are there any ongoing subscription or maintenance fees?

No. We offer straightforward pricing with no hidden fees. Once you purchase our NFC cards, there are no recurring subscriptions or maintenance fees.

Is there a minimum order quantity for personalized NFC cards?

We cater to businesses of all sizes, and there is no minimum order quantity. Whether you need a few or a large quantity, we've got you covered.

Are the card holders included in the price?

The card holders are not included in the price. However, we are happy to assist in the supply a custom-made holder according to your request – contact us for more information.